Business Development Manager Full Time

Our Client is looking for a dynamic Business Development Manager, with the aptitude of business growth, sales strategies and development operations, for the Lancaster and Morecambe areas. This job description is a statement of the core duties, but it is not an exhaustive list. The company may revise this job description to meet the needs of the business and reserves the right to require you to perform other duties from time to time.

Main Duties and Key Responsibilities

Involvement and Information

• Be aware of and uphold the philosophy, ethics and structure of the Organisation.
• Be able to always access Company policies and procedures and relevant documentation.
• Process any new business referrals, liaising with other operations staff team and sending out relevant information in response to enquiries.
• Promote positively, the service users’ rights to choice and independence whilst ensuring that they are treated with the utmost respect, privacy and dignity at all times.
• Be aware of local and national services and sources of support so that information can be provided to service users upon request.
• Ensure that staff receive their duty rotas and that the service users receive visit schedules in a timely manner, prior to the following week’s start date.

Management and Administration

• Check call alerts system morning/ mid-day / evenings and weekends.
• Enter all relevant information onto the office IT system used in the office as soon as possible.
• Ensure all electronic files and personal files are kept up to date concerning your area.
• Participate in general management and administration of the organisation.
• Attend meetings when required by the management team.
• Assist with planning and organising staff recruitment.
• Prepare reports, and monitor statistics as required by the management.
• Support and facilitate the growth of the company in all aspects of the role
• Work flexibility as required by the needs of the service.
• Treat all staff equally, fairly and respectfully in all aspects of the role
• Carry out any other reasonable duties as advised by the needs of the service or as identified by the operations management.

Training and Development

• Carry out direct observations and spot checks on support staff. Implement any actions arising from these checks; ensure these checks are recorded on the staff plan.
• Prepare for, and participate in, quarterly supervisions and annual appraisals of the staff.
• Attend and participate in relevant training sessions.
• Assist with planning and organising staff training.
• Demonstrate a commitment to personal development.

Skills & Abilities:

• Customer care
• Promotion of equal opportunities for service users & staff
• Administrative & organisational skills
• Communication skills
• Time management
• Prioritisation
• Strong PC skills

Benefits:

• Company car
• Company events
• Company pension
• On-site parking
• Sick pay

Schedule:

• Day shift
• Monday to Friday

Experience:

Sales: 1 year (preferred)

COVID-19 precautions:

Remote interview process

Personal protective equipment provided or required

Plastic shield at work stations

Temperature screenings

Social distancing guidelines in place

Virtual meetings

Sanitisation, disinfection or cleaning procedures in place